100% satisfaction guarantee
All live plant products have a 7-Day Freshness Guarantee and we will gladly replace any plant should it expire within a week of arrival.
If you are not completely satisfied, you can return any non-plant item within 30 days of receipt for replacement, full reimbursement, or credit for 100% of the value.
Make sure you include your order number, name, address & daytime phone number in order to process credit (available from My Account area).
To contact us, send an email to firstname.lastname@example.org, or call us at 1-707-760-5385.